Privacy Policy

Last Updated: June 1, 2026

Mary Sarah Coaching LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use The Soma School by MSC mobile application (the "App") and related services (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Information You Provide to Us

Account Information
When you create an account, we collect:

Email address
Password (encrypted)
Name (optional)
Profile information (optional)

Payment Information
When you subscribe to our Service, payment processing is handled by Apple App Store or Google Play Store. We do not directly collect or store your credit card information. However, we may receive:

Transaction confirmation
Subscription status
Purchase history
Billing country/region

Communications
When you contact us for support or feedback, we collect:

Email correspondence
Support tickets
Feedback and survey responses
Any information you choose to provide

1.2 Information Collected Automatically

Device Information

Device type and model
Operating system and version
Unique device identifiers
Mobile network information
IP address
Browser type and version

Usage Information

Videos watched and viewing duration
Collections accessed
Search queries
Features used
App interactions and navigation patterns
Session duration and frequency
Crash reports and performance data

Location Information

General location based on IP address (country/region level)
We do not collect precise geolocation data

2. How We Use Your Information

2.1 Service Delivery

Create and manage your account
Process subscriptions and transactions
Provide access to Content
Deliver customer support
Send transactional emails (receipts, confirmations, account updates)

2.2 Service Improvement

Analyze usage patterns to improve the App
Develop new features and content
Personalize your experience
Conduct research and analytics
Test and optimize App performance

2.3 Communication

Send important service announcements
Respond to your inquiries and requests
Send marketing communications (with your consent)
Notify you about new content, features, or promotions

2.4 Security and Fraud Prevention

Detect and prevent fraud, abuse, and security incidents
Enforce our Terms of Service
Protect the rights, property, and safety of our users and Company
Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service, including:

Cloud hosting providers (e.g., AWS, Supabase)
Analytics providers (e.g., Google Analytics)
Customer support tools
Email service providers
Content delivery networks

3.2 Payment Processors

Payment processing is handled by:

Apple Inc. (for iOS App Store purchases)
Google LLC (for Google Play Store purchases)

Please review their respective privacy policies:

Apple Privacy Policy: https://www.apple.com/legal/privacy/
Google Privacy Policy: https://policies.google.com/privacy

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or subpoenas
Legal processes or government requests
Requests from law enforcement
Protection of our rights, property, or safety
Prevention of fraud or illegal activity

4. Data Retention

We retain your personal information for as long as necessary to:

Provide the Service to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

Account Data: Retained while your account is active and for 90 days after account deletion to allow for account recovery.

Usage Data: Retained for up to 24 months for analytics purposes.

Payment Records: Retained for 7 years to comply with tax and accounting regulations.

Support Communications: Retained for 3 years for quality assurance and legal compliance.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

Request a copy of the personal information we hold about you
Receive your data in a structured, commonly used format

5.2 Correction

Update or correct inaccurate or incomplete information
Modify your account information through the App settings

5.3 Deletion

Request deletion of your personal information
Delete your account through the App or by contacting us

5.4 Objection and Restriction

Object to processing of your personal information
Request restriction of processing in certain circumstances

5.5 Withdraw Consent

Withdraw consent for marketing communications
Opt-out of non-essential data collection

To Exercise Your Rights:
Email us at: hello@marysarahcoaching.com
Subject line: "Privacy Rights Request"
Include: Your name, email address, and specific request

We will respond to your request within 30 days (or as required by applicable law).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Technical Measures:

Encryption of data in transit (TLS/SSL)
Encryption of sensitive data at rest
Secure authentication protocols
Regular security assessments
Firewall protection
Access controls and authentication

Organizational Measures:

Employee training on data protection
Limited access to personal information
Confidentiality agreements with service providers
Incident response procedures

However, please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@marysarahcoaching.com. We will promptly delete such information from our systems.

Age Verification: By using the Service, you represent that you are at least 16 years of age.

8. International Data Transfers

Mary Sarah Coaching LLC is based in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

These countries may have data protection laws that differ from your country of residence. By using the Service, you consent to the transfer of your information to the United States and other countries.

9. State-Specific Privacy Rights

9.1 California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights:

Right to Know: Categories of personal information collected, sources, business purposes, and third parties we share with
Right to Delete: Request deletion of personal information we collected
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Right to Correct: Request correction of inaccurate personal information

9.2 Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states have similar rights to California residents, including rights to access, delete, correct, and opt-out of certain data processing activities.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

11. Marketing Communications

You can opt-out of marketing communications at any time by:

Clicking "Unsubscribe" in any marketing email
Adjusting your notification preferences in the App
Contacting us at hello@marysarahcoaching.com

Note: You cannot opt-out of transactional emails (e.g., receipts, account notifications, security alerts) as these are necessary for the Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

Posting the updated Privacy Policy in the App
Sending an email to your registered email address
Displaying a prominent notice in the App

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

Summary of Key Points

What information do we collect?
Account information, payment data (via app stores), usage data, and device information.

How do we use your information?
To provide the Service, improve user experience, communicate with you, and ensure security.

Do we share your information?
Only with service providers, payment processors, and as required by law. We do not sell your information.

What are your rights?
Access, correction, deletion, and opt-out rights, depending on your location.

How do we protect your information?
Through encryption, access controls, and security best practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mary Sarah Coaching LLC

Email: hello@marysarahcoaching.com
Website: https://marysarahcoaching.com

Response Time: We will respond to your inquiry within 30 days (or as required by applicable law).

By using The Soma School by MSC App, you acknowledge that you have read and understood this Privacy Policy.